Refund policy
No Refund/Return Policy
Thank you for shopping with Art of Care Apparel. We take pride in the quality and craftsmanship of our products. To ensure clarity and consistency, we have established the following policy regarding returns and refunds:
1. No Returns or Exchanges
All sales are final. We do not accept returns, exchanges, or cancellations once an order is placed. Please ensure that you review your order carefully before completing your purchase.
2. Quality Assurance
We inspect each item thoroughly before shipment to ensure that it meets our high-quality standards. If you receive a defective or damaged item, please contact our customer service team within 2-3 business days of receiving your order. We will work with you to resolve the issue, which may include providing a replacement or repair.
3. Incorrect Items
If you receive an item that differs from what you ordered, please contact us within 2-3 business days of receiving your order and provide proof (image) of incorrect item. We will provide instructions for returning the incorrect item and we will send you the correct one at no additional cost.
4. Size and Fit
Please refer to our size guide and product descriptions to ensure that you select the correct size and fit. We are unable to process returns or exchanges due to incorrect sizing or fit.
5. Contact Us
If you have any questions or concerns about your order, please contact our customer service team at artofcareapparel@gmail.com. We are here to assist you and ensure your satisfaction within the scope of our policy.
6. Changes to Policy
We reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for your understanding and support of Art of Care Apparel.